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IBM Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:

1. Which statement describes functional components provided by IBM SmartCloud Control Desk?

A) It gathers usage metrics (infrastructure and application resources) and stores the data for historical and audit purposes; an aggregation point for element level statistics provided by performance and capacity agents and data collection components.
B) It provides capability to deploy software packages to all endpoints, including required patches, and fulfill a software deployment request.
C) It manages the logical and physical IT infrastructure by discovering and verifying Configuration Items and their versions; it tracks detailed hardware and software configurations and logical relationships between the items based on information gathered via sensors.
D) It provides support for new business ordering from a standard catalog, and the associated workflow to sell/contract the service.

2. Which type of solution can be used to incorporate customer information to easily track order status and simultaneously coordinate manufacturing, inventory, and shipping across different locations?

A) Cost management
B) Enterprise resource planning
C) Service catalog
D) Workflow-driven change process

3. What is the main purpose of the IBM Tivoli Integration Composer product?

A) Population of IBM SmartCloud Control Desk database with asset inventory and system management tools data
B) Quick identification of distributed hardware and software inventory
C) Management of physical and virtual endpoint servers, desktops, roaming laptops, and specialized equipment
D) Monitoring as needed for selected asset inventory and system management tools

4. A customer is planning to migrate from a competitive solution to IBM SmartCloud Control Desk. The existing solution uses four servers with eight cores x86-64 and 16 GB RAM each. Two of them are running Windows Server 2008 32-bit and two are running Red Hat Enterprise Linux 64bit. The customer would like to reuse the servers for IBM SmartCloud Control Desk.
Which statement is true?

A) The customer can reuse the hardware; but Red Hat Enterprise Linux 64-bit is not supported by IBM SmartCloud Control Desk
B) The customer can reuse the hardware; but for IBM SmartCloud Control Desk all servers must have the same OS type.
C) The customer can reuse the servers; but Windows Server 2008 32-bit is not suitable for database nodes if large buffer pools are required.
D) The customer cannot reuse the servers; the hardware specification does not match the minimal requirements of IBM SmartCloud Control Desk.

5. A customer implemented a release management tool which holds inventory of systems that it manages. The customer wants to reconcile this data with configuration items discovered by IBM Tivoli Application Dependency Discovery Manager (TADDM). Which tool can import this data on a regular basis?

A) Custom Server Templates for TADDM
B) Migration Manager
C) Custom Server Extensions for TADDM
D) IBM Tivoli Integration Composer

Solutions: