About IBM Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 exam torrent
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IBM Assess: Fundamentals of Applying Tivoli Service Delivery and Process Automation Solutions V3 Sample Questions:
1. A customer is planning to implement an asset management process including license management. As a part of the solution, discovery of installed software is planned for the server environment, including but not limited to IBM sub-capacity licensing discovery on VMware. The discovered data should be transferred to IBM SmartCloud Control Desk using IBM Tivoli Integration Composer with a predefined integration adapter.
Which product can be used as discovery engine in this scenario?
A) IBM License Metric Tool
B) IBM Tivoli Endpoint Manager for Software Use Analysis
C) IBM Tivoli Asset Discovery for Distributed
D) IBM Tivoli Application Dependency Discovery Manager
2. A customer's service desk team is complaining about IBM SmartCloud Control Desk user interface performance. What is the most likely cause?
A) Badly configured workflows
B) Badly configured processes
C) Badly configured cron tasks
D) Badly configured actions
3. Based on the ITIL Framework, what should be the purpose of every implemented process (Incident Management, Problem Management, Change Management, etc.)?
A) To define activities, roles, responsibilities, functions, and metrics
B) To ensure that services are designed to meet business needs
C) To create value for stakeholders
D) To identify units of organizations responsible for specific outcomes
4. Which solution can help reduce cost and minimize service disruptions through automated service request handling efficient change management, and optimized asset lifecycle management across IT and enterprise domains?
A) An integrated accounting and procurement solution.
B) A proactive service level agreement modeling and enforcement solution.
C) An automated, self-service catalog for requesting end-to-end service provisioning.
D) A comprehensive IT asset and service management solution.
5. Which services attributes should be considered when analyzing the outcome for customer value?
A) desired outcome, supplier metrics, and IT objectives
B) business objectives, IT objectives, and process metrics
C) people, products, and technology
D) objectives, metrics, and desired outcome
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: C | Question # 3 Answer: C | Question # 4 Answer: D | Question # 5 Answer: D |
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