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Avaya 3302 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Integration and Connectivity | - Communication Manager Integration
|
| Installation and Configuration | - Software Installation Requirements
|
| Database and Services | - Database Architecture
|
| General System Management | - Language Support
|
Avaya Contact Center Control Manager Implementation and Maintenance Sample Questions:
Question 1
You are installing Avaya Contact Center Control Manager (ACCCM).
What are your options for frequency of synchronization in configuring the Synchronizer Service Interval?
A. dally, hourly, or half-hourly
B. weekly,daily,hourly
C. dally, orthe number of minutes you select
D. monthly, weekly, daily
E. daily, or the number of seconds you select
Question 2
A customer is installing a new Avaya Contact Center Control Manager (ACCCM) server on a Windows 2008 server and has logged in with a Domain Account. During installation the customer receives the message in the exhibit. Which file is being written that is causing this error?
A. C:\temp\accminstaller.log
B. C:\install.log
C. C:\accminstaller.log
D. C:\windows\temp\accminstaller.log
Question 3
A customer plans to deploy Avaya Contact Center Control Manager (ACCCM) with a Communication Manager (CM) solution. As part of the project scope of work, you want to ensure that you have TC'P/IP connectivity to and from the Communication Manager.
Whit h two ACCCM components connect to the CM? (Choose two.)
A. Configuration Service
B. Provisioning Server
C. SecurityEngine
D. API Web Services
E. ACCCM Admin Web Interlace
Question 4
A customer received their Avaya Contact Center Control Manager (ACCCM) license file after they installed ACCCM.
Assuming that the ACCCM is running (but not activated), which steps must be executed in the correct older to install and activate the license file?
A. Copy thelicense file to C:\ and reboot the ACCCM server.
B. Copy the license file to the ACCCM license server directory end restart the ACCCM server.
C. Copy the license file to the ACCCM license server directory, change theextension to .txt andrestart the Provisioning server.
D. Copy the license file to the ACCCM license server directory, on the ACCCM admin page go to CFG > CM > Licensing, select the location of the license file and upload.
Question 5
What arc three advantages of the Audit Server? (Choose three.)
A. auditing to a single field level
B. the ability to rollback the CM administration
C. the ability to restart the License, Provisioning, and Synchronizer services in Windowsin event of afailure
D. abilitytoprovide a Security Firewall to Avaya Contact Center Control Manager (ACCCM)
E. the ability to schedule delayed saves during maintenance hours
F. unlimited database entries
Solutions:
| Question 1 Answer: A | Question 2 Answer: C | Question 3 Answer: B,E | Question 4 Answer: B | Question 5 Answer: A,B,F |
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