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Avaya 3000-2 Exam Syllabus Topics:

Avaya ACSS Small and Medium Enterprise (SME) Communications Sample Questions:

1. Which Windows component must be verified as installed on the server before CCR is installed?

A) Microsoft Personal Web Server (MPWS)
B) Internet Information Services (IIS)
C) Internet Explorer (IE)
D) Microsoft Data Engine (MSDE)

2. For what is the "Primary Trans. IP Address" on LAN2 used?

A) Assign more than one IP address to the interface.
B) A backup destination IP Address in case the main address is not accessible.
C) Forward incoming IP packets without a service or session to the address if defined.
D) Define the default gateway to the interface.

3. An IP 406v2 has been upgraded to the latest release (6.0+). The client wants to test a 9600 series phone, however the phone powers up but will not register to IP Office. What is causing the issue?

A) The phone requires a newer control unit.
B) The phone's MAC address must registered in IP Office.
C) The phone must be changed from SIP to H.323.
D) The firmware requires an upgrade.

4. A customer complains of a dropped call at 1:12 PM on December 12th. Avaya has requested the traces from that time frame. Prior to sending, how would you confirm that the trace file you are sending to Avaya contains the correct time frame?

A) Open SysMonitor Trace 20091212 130001, and search for 13:12.
B) Open SysMonitor Trace 20091212 140001, and search for 1:12 PM.
C) Open SysMonitor Trace 20091212 130001, and search for 1:12 PM.
D) Open SysMonitor Trace 20091212 140001, and search for 13:12.

5. A customer has an IP500v2 with Embedded Voicemail. They want to configure calls to their main number to ring to a hunt group during the hours of 8 AM to 5 PM and automatically route to an Auto Attendant from 5 PM to 7 AM. What needs to be set up in the IP Office to accomplish this?

A) Time of Day Forwarding
B) Time Profile
C) Incoming Call Route Fallback Destination
D) Forward Hunt Group Calls

Solutions: