About Microsoft Troubleshooting Microsoft Exchange Online exam torrent
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Languages: English
Retirement date: none
This exam measures your ability to troubleshoot the following issues: mail flow; compliance and retention; mail client; Exchange Online configuration; and hybrid and migration.
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Microsoft MS-220 exam is an exam of the Microsoft Office Specialist certification. It is a computer-based test that helps you to assess your skills and knowledge on email, calendar, and contacts management.
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In order to pass this exam, you need to be able to demonstrate your knowledge on managing emails using Microsoft Outlook Web App (OWA), managing calendars using OWA; creating meeting requests using OWA; working with contacts using OWA; configuring OWA settings such as alternate languages and security settings; configuring mobile devices for Exchange ActiveSync (EAS).
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Microsoft MS-220 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Troubleshoot Exchange Online configuration issues | 15-20% | - Troubleshoot email address policies and accepted domains - Fix mailbox database and quota issues - Resolve permissions and access control problems - Manage mailbox and recipient configuration |
| Troubleshoot mail flow issues | 20-25% | - Resolve send/receive failures, delays, and NDRs - Interpret message headers and message trace results - Troubleshoot mail flow rules and routing issues - Address issues with attachments and Defender for Office 365 |
| Troubleshoot hybrid and migration issues | 10-15% | - Address coexistence and free/busy sharing problems - Resolve hybrid configuration wizard and connectivity problems - Troubleshoot mailbox migration batches and failures - Fix directory synchronization issues |
| Troubleshoot mail client issues | 20-25% | - Troubleshoot Outlook on the web access and functionality - Address mailbox settings and calendar sharing issues - Resolve Outlook connectivity and profile issues - Fix mobile device and ActiveSync problems |
| Troubleshoot compliance and retention issues | 25-30% | - Resolve eDiscovery and content search problems - Troubleshoot in-place holds and litigation holds - Address data loss prevention (DLP) issues - Manage retention policies and retention labels |
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