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Salesforce Strategy-Designer Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Value Design | 32% | - Ethics, values, and user-centric principles - Strategic rationale and future implications - Co-creation and stakeholder engagement methods - Problem framing and challenge statements - Feasibility, desirability, and viability assessment |
| Tools and Artifacts | 23% | - Opportunity framing and prioritization frameworks - Design documentation and alignment tools - Roadmapping and solution visualization - Journey mapping and system modeling - Discovery and research techniques |
| Intangible Deliverables | 26% | - Building strategic alignment and consensus - Influencing decision-making and advocacy - Relationship and stakeholder management - Facilitation and cross-discipline collaboration - Vision communication and storytelling |
| Leveraging Adjacent Roles & Skills | 19% | - Guiding solution delivery and iteration - Identifying technical and business capabilities - Aligning design with Salesforce ecosystem capabilities - Collaborating with development, UX, and business teams - Applying systems thinking and platform knowledge |
Salesforce Certified Strategy Designer Sample Questions:
Which of the following is not a benefit of allignment?
- A. Increase the speed of performance
- B. Drive outcomes directly
- C. Increase accontability
- D. Reduce the possibility for friction
Which of the following is not a standard type of package?
- A. Managed Package
- B. Unmanaged Package
- C. Improved Package
Of the following types of roadmaps, which one is used to present a timeline of expected features.
- A. Portfolio Roadmap
- B. Features Roadmap
- C. Releases Roadmap
- D. Strategy Roadmap
Which of the Report tools will a User have to use if the Report should show only Closed Lost opportunities for "active" products from this financial year.
- A. Buckets
- B. Groups
- C. Filters
- D. Diagrams
What does the Jobs to be Done framework posit?
- A. That no customer wants to risk losing time trying to understand a complex product.
- B. That customers don't want products or services, they want solutions to problems.
- C. That customers are affected by their workload and UX should be specific and to the point.
