About Salesforce Energy and Utilities Cloud Accredited Professional exam torrent
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Salesforce AP-207 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implementation | 38% | - License and access management - Contract management configuration - Order Capture setup - Data migration and integration - Industry-specific component setup - Post-sales process enablement - Initial setup and configuration - Product and pricing configuration |
| Topic 2: Discovery | 13% | - Understand current state architecture - Document customer business needs, value and vision - Identify gaps between requirements and standard capabilities |
| Topic 3: Test and Deploy | 13% | - Testing strategy and scenario design - Deployment planning and execution - User acceptance testing management |
| Topic 4: Solution Design | 36% | - Map Energy and Utilities Cloud components to requirements - Design future state business processes - Define security and data access model - Define future state architecture - Understand deployment tools and best practices - Validate data model fitment |
Salesforce Energy and Utilities Cloud Accredited Professional Sample Questions:
1. A call center agent uses the Energy and Utilities Contact Center Console to schedule a field technician appointment for a customer.
What license is needed to complete this customer requirement?
A) Salesforce Service Console license
B) Salesforce Field Service license
C) Salesforce Contact Center license
D) Energy and Utilities Base Service license
2. The project team wants to use the Customer Acquisition Management application to set up and automate the customer enrollment and selling of utility products, services and offers to new customers A concern is raised about the final Ul layout, which needs to be adapted to the branding of the company.
What two processes can modify the look and feel of the application?
A) Modify the VEEConsumerLandingScfeen FlexCard to change the background color, text font size, and style.
B) Modify the VEELogoCard FlexCard to change the customer logo.
C) Modify the VEEDigitalOrder Omniscript to adapt the look and feel to suit the company's requirements
D) Modify the application Page Layout to change/add/remove selected elements
3. A customer has finished development, which includes large volumes of dat a. They're ready to start UAT for their new Energy and Utilities Cloud implementation.
When should the performance tests be conducted as part of the overall UAT process?
A) Just before the go-live, so the performance test does not alter the overall load on the system
B) Performance tests should not be done as part of UAT; it should only focus on functional requirements.
C) At least 3-4 weeks in advance, so there's sufficient time for the developers to fix bugs if necessary
D) After the go-live, so the performance can be tracked directly in the production environment
4. An energy company implemented Energy and Utilities Cloud and deployed the Utility Self-Serve Portal. The next phase of the implementation includes a requirement to show a consumption history graph on the Self-Serve Portal.
What three things are needed to meet the requirement?
A) Develop a new graph component to show the usage data, and connect it to the data source using integration procedures.
B) Use a standard graph component available in the Utility Self-Serve Portal Application as a starting point Then, modify the component and connect it to the right data source using integration procedures
C) Ask IT where the most suitable source of data that provides the required usage detail is. Assess the next steps based on the findings.
D) Develop or configure integration between Energy and Utilities Cloud and the energy company's customer information system to get the monthly usage information
E) Develop or configure integration between Energy and Utilities Cloud and the source system that contains the required data
5. An implementation team has requested an org containing the Energy and Utilities Cloud Large Account Sales Management application. After working with the app. they determine that they need the functionality of the homepage for agents and team leaders.
How does the team get the required components into their development environment?
A) The team needs to copy and paste the required components from their trial environment into their development environment.
B) The team should follow the documentation and migrate the required components into the* development environment.
C) The team should request the Energy and Utilities Cloud engineering team to deploy the necessary components into the project development environment.
D) The team should take a look at the application code, and then go and re-type the code into their development environment.
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: A,C | Question # 3 Answer: C | Question # 4 Answer: B,D,E | Question # 5 Answer: B |
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