[Dec 19, 2023] Education-Cloud-Consultant Sample with Accurate & Updated Questions

Education-Cloud-Consultant Exam Info and Free Practice Test | ExamsTorrent

NEW QUESTION # 93
An Admissions office is using Admissions Connect to manage its student application review process. The office needs to make sure applications are unable to be edited after the submission deadline.
Which functionality should the consultant use to meet this requirement?

• A. Create custom Open Date and Due Date fields.
• B. Leverage the Open Date and Due Date fields.
• C. Develop a custom trigger that checks the submission deadline against the current date.

Answer: B

Explanation:
Explanation
The consultant should leverage the Open Date and Due Date fields to meet the requirement of making sure applications are unable to be edited after the submission deadline for the Admissions office that is using Admissions Connect to manage its student application review process. The Open Date and Due Date fields are fields on the Application object in Admissions Connect that allow users to specify when an application is open or closed for submission. The Open Date field indicates the date and time when an application can be submitted by an applicant. The Due Date field indicates the date and time when an application can no longer be submitted by an applicant. The consultant can leverage the Open Date and Due Date fields to meet the requirement of making sure applications are unable to be edited after the submission deadline for the Admissions office that is using Admissions Connect to manage its student application review process by configuring and customizing these fields to match their application deadlines and policies. Creating custom Open Date and Due Date fields, developing a custom trigger that checks the submission deadline against the current date, or activating the ApplicantCommunityHomePageController Apex class are not functionalities that the consultant should use to meet the requirement of making sure applications are unable to be edited after the submission deadline for the Admissions office that is using Admissions Connect to manage its student application review process. References:
https://www.salesforce.org/products/admissions-connect/overview/
https://www.salesforce.org/wp-content/uploads/2021/06/Salesforce.org-Admissions-Connect-Tableau-Acc

NEW QUESTION # 94
Recruiters want to visualize the number of prospective students at various stages in the recruitment process.
Which report chart should the consultant implement?

• A. Application Tabular report
• B. Education History dashboard
• C. Opportunity Funnel report
• D. Program Enrollment dashboard

Answer: A

NEW QUESTION # 95
The Accessible Education office needs to track accommodations made for students disability and accessibility needs.
How should the consultant design the Salesforce environment to meet the requirement?

• A. Use the Behavior Response object.
• B. Create custom fields on the Contact object.
• C. Leverage the Attribute object.
• D. Configure a custom object.

Answer: C

NEW QUESTION # 96
A university's Advancement office plans to implement the Education Data Architecture to manage its alumni, donors, and supporters. The university wants to set up a system default that will automatically create a family record when a Contact record is created by staff members.
Which Default Account Model should the consultant recommend?

• A. Educational Institution
• B. Household
• C. Administrative
• D. Person

Answer: B

Explanation:
Explanation
The consultant should recommend Household as the Default Account Model for the university's Advancement office that plans to implement EDA to manage its alumni, donors, and supporters. Household is an account model that allows users to store information about individuals who are related by family or household relationships, such as spouses or siblings. Household can be used to track various information about an individual or a family unit, such as name, email, phone, address, or total household income. The consultant can help the university set up Household as the Default Account Model in EDA Settings so that a family record will be automatically created when a Contact record is created by staff members. Administrative, Educational Institution, and Person are not account models that can meet the requirement of setting up a system default that will automatically create a family record when a Contact record is created by staff members. References:
https://powerofus.force.com/s/article/EDA-Accounts
https://powerofus.force.com/s/article/EDA-Settings

NEW QUESTION # 97
A university providers corporate training options to local businesses. The university wants to offer a seamless experience to students and allow them to select and purchase available courses.
Which solution should the consultant recommend to meet the requirement?

• A. A third-party app
• B. Salesforce File
• C. Financial Service Cloud
• D. Salesforce CPQ

Answer: A

Explanation:
Explanation
A third-party app is a solution that the consultant can recommend to meet the requirement of offering a seamless experience to students and allowing them to select and purchase available courses. A third-party app is an application that provides additional features and solutions for Salesforce. There are many third-party apps on the AppExchange that offer e-commerce and online learning capabilities, such as course catalog, shopping cart, payment processing, and course delivery. The consultant can help the university choose an app that meets their needs and budget. Salesforce CPQ, Financial Service Cloud, and Salesforce Files are not solutions that can offer a seamless experience to students and allow them to select and purchase available courses.
References:
https://appexchange.salesforce.com/appxStore?type=App&keyword=e-commerce
https://appexchange.salesforce.com/appxStore?type=App&keyword=online%20learning

NEW QUESTION # 98
The intellectual Property department at a research university needs to manage the institution's patents. The department does not serve students and has a B2B business process.
Which account mode! should the constant recommend?

• A. Household Account Model
• B. administrative Account Model
• C. Standard account Model

Answer: C

Explanation:
Explanation
The consultant should recommend the Standard account model for the Intellectual Property department, because it allows them to use the standard Account and Contact objects to manage their B2B business process, without creating additional records or relationships. The Household account model and the Administrative account model are designed for managing B2C or educational relationships, not B2B. References:
https://powerofus.force.com/s/article/EDA-Account-Model
https://help.salesforce.com/s/articleView?id=sf.account.htm&type=5

NEW QUESTION # 99
A system admin has an idea for a custom solution for their org and thinks it might be useful to others as well.
The system admin discusses
it with colleagues from two other schools. They are excited about the system admin's idea and offer to help.
What should the system admin consider doing as a next step?

• A. Download and install the project from GitHub.
• B. Join the Open Source Commons & Community Sprints group
• C. Ask colleagues to sign a nondisclosure agreement.
• D. Post the idea in the Trailblazer Idea Exchange.

Answer: B

NEW QUESTION # 100
The Marketing department at a college emails former students twice a year informing them of upcoming fundraising events. The department is concern about the number of bounced emails it receives.
Which solution should the Marketing team consider that will enable former students to update their email address?

• A. Salesforce Inbox
• B. experience Cloud
• C. social Studio
• D. Salesforce Engage

Answer: B

Explanation:
Explanation
Experience Cloud is a solution that the Marketing team can consider that will enable former students to update their email address. Experience Cloud allows the college to create a branded online community where former students can log in, view and edit their profile information, and interact with other alumni. Experience Cloud also integrates with Salesforce, so any changes made by the former students in the community will be reflected in their Contact records. Social Studio, Salesforce Engage, and Salesforce Inbox are not solutions that can enable former students to update their email address. References:
https://www.salesforce.com/products/experience-cloud/overview/
https://trailhead.salesforce.com/en/content/learn/modules/community_rollout_impl/community_rollout_im

NEW QUESTION # 101
The International Student Services department manages the needs of international and study-abroad students in Salesforce using the Education Data Architecture. The residence hall address information must be associated to the international student Contact and Account record.
What account model should the consultant select?

• A. Household Account
• B. Administrative Account
• C. Person Account
• D. Standard Account

Answer: B

NEW QUESTION # 102
Staff need to track which requirements must be met for a student application.
Which Education Cloud objects should be used?

• A. Application Material Mapping
• B. Action Plans
• C. Document Checklist Item

Answer: C

Explanation:
Explanation
The consultant should use the Document Checklist Item object to track which requirements must be met for a student application. Document Checklist Item records are related to Application records and define the type, status, and source of the required documents. Action Plans are used to track tasks or actions related to an application or enrollment process, not document requirements. Application Material Mapping is used to map application documents to application requirements, not to track them. References:
https://help.salesforce.com/s/articleView?id=sf.admissions_connect_document_checklist_item.htm&type=
https://help.salesforce.com/s/articleView?id=sf.admissions_connect_action_plan_item.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.admissions_connect_application_material_mapping.htm&t

NEW QUESTION # 103
A university joined the Open Source Commons & Community Sprints group in the Power of Us Hub.
However, they were unable to find current or past Open Source Commons projects that meet their needs.
Which additional Power of Us Hub group can the consultant recommend so the university can find and collaborate on current open source projects?

• A. CumulusCI (CCI)
• B. SFDO Major Release Announcements
• C. Sector: Higher Education
• D. SFDO Open Source Contributors

Answer: D

Explanation:
Explanation
The SFDO Open Source Contributors group in the Power of Us Hub is an additional group that the consultant can recommend so the university can find and collaborate on current open source projects. The SFDO Open Source Contributors group is a group that connects users who are interested in contributing to or learning from open source projects that are supported by Salesforce.org. The SFDO Open Source Contributors group provides access to resources, events, discussions, and opportunities related to various open source projects, such as EDA, NPSP, CumulusCI, or Metecho. The Sector: Higher Education, SFDO Major Release Announcements, and CumulusCI (CCI) groups in the Power of Us Hub are not groups that can help the university find and collaborate on current open source projects. References:
https://powerofus.force.com/s/group/0F980000000CjQOCA0/sfdo-open-source-contributors
https://www.salesforce.org/open-source-commons/

NEW QUESTION # 104
A help desk at a large university wants to track and measure average resolution times and escalations associated with student requests for password resets.
Which solution should a consultant recommend?

• A. Salesforce Identity
• B. Service Cloud
• C. Einstein Next Best Action
• D. Digital Engagement

Answer: B

NEW QUESTION # 105
The IT department is determining its integration needs between a Salesforce implementation, its Student Information System (SIS), and its housing system. All students contact information is sourced in the SIS.
Students are required to report on-campus and off-campus housing mailing information into the SIS.
What is the integration direction between the systems?

• A. One-way integration with to the SIS to Salesforce
• B. One-way integration with the housing system to Salesforce
• C. One-way integration with Salesforce to the SIS
• D. One-way integration with Salesforce to the housing system

Answer: A

NEW QUESTION # 106
A university dean wants to refer students for summer engineering internships and requests a list of people who earned high final scores in the Intro to Civil Engineering class.
Which objects should the consultant include in the report?

• A. Education History with Account
• B. Course Connections with Academic Program
• C. Term Grades with Contact
• D. Program Enrollment with Contact

Answer: C

NEW QUESTION # 107
A university's Study Abroad office getting ready to implement Salesforce to streamline internal processes. In the past, most of the work was done using spreadsheets and paper. The office is unsure which metrics to use to determine whether the implementation project is successful.
Which two metrics should the consultant recommend?
Choose 2 answers.

• A. Percentage of staff logins each month
• B. Volume of emails to the office
• C. Time saved when creating business reports
• D. Number of student phone inquiries

Answer: B,C

NEW QUESTION # 108
A university's IT department and its consultant are integrating data from the Student Information System (SIS) to the Education Data Architecture (EDA). Advisors need to see a student's primary course of study.
Which object in EDA indicates a student's major?

• A. Relationship
• B. Program Plan Requirement
• C. Affiliation
• D. Education History

Answer: C

Explanation:
Explanation
Affiliation is an object in EDA that indicates a student's major or primary course of study. Affiliation is an object that represents a relationship between a Contact and an Account or another Contact. Affiliation can be used to track various types of relationships, such as student, faculty, staff, alumni, donor, or advisor. The consultant can create an Affiliation record for each student and associate it with their major or primary course of study. Education History, Relationship, and Program Plan Requirement are not objects in EDA that indicate a student's major or primary course of study. References:
https://powerofus.force.com/s/article/EDA-Affiliations
https://powerofus.force.com/s/article/EDA-Affiliations-Mappings

NEW QUESTION # 109
A large university is planning to release a new recruitment and admissions solution using Salesforce. The university is closely evaluating a launch window in conjunction with the campus calendar.
Where should the university confirm the Salesforce product release dates that could impact the timeline?

• A. Setup Menu
• B. Salesforce Trust website
• C. partner Community
• D. Trailhead

Answer: B

Explanation:
Explanation
The university can confirm the Salesforce product release dates that could impact the timeline on the Salesforce Trust website. The Salesforce Trust website provides information about the maintenance schedule, release calendar, and release readiness for Salesforce products. The university can use this information to plan their launch window in conjunction with the campus calendar. Trailhead, Setup Menu, and Partner Community are not places where the university can confirm the Salesforce product release dates. References:
https://status.salesforce.com/products/all/maintenances
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-release-readiness-strategies

NEW QUESTION # 110
Recruitment Staff want to use their university login when accessing Salesforce.
Which identity management feature should the consultant use?

• A. Single Sign-On
• B. Social Sign-On
• C. Named Credentials
• D. Two-factor Authentication

Answer: A

NEW QUESTION # 111
An elementary school district has evaluated Nonprofit Success Pack and now wants to evaluate the K-12 Architecture Kit.
Which action should the consultant take?

• A. Install the K-12 Architecture Kit from GitHub.
• B. Install the K-12 Architecture Kit from the AppExchange.
• C. Make K-12 Architecture Kit record types available to profiles.
• D. Start a new K-12 Architecture Kit trial.

Answer: D

NEW QUESTION # 112
A university is interested in the Student Success Hub Tableau Accelerator. Which object should the consultant ensure there is data?

• A. Behavior Incident
• B. Appointment attendee
• C. Availability Topic

Answer: B

Explanation:
Explanation
The consultant should ensure that there is data in the Appointment attendee object for the Student Success Hub Tableau Accelerator, because it tracks the attendance and outcomes of appointments between students and advisors. The Availability Topic object defines the topics that advisors can offer appointments for, but it does not track appointment data. The Behavior Incident object tracks the incidents and interventions related to student behavior, not appointments. References:
https://help.salesforce.com/s/articleView?id=sf.ssh_tableau_accelerator.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.ssh_appointment_attendee.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.ssh_availability_topic.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.ssh_behavior_incident.htm&type=5

NEW QUESTION # 113
The new director of Admissions plans to use Salesforce for its recruitment and admissions process. The director wants to increase the school's ranking and application yield by 15%. The President's Office and dean are supportive and ready to launch the project.
What should the consultant confirm?

• A. The project has a measurable goal.
• B. The director has end-user support for the project.
• C. The project has a specific vision.
• D. The director has leadership support for the project.

Answer: D

NEW QUESTION # 114
The Alumni Association is interested in using Education Cloud to support its operations. The association track alumni interested board networking activities, and manages fundraising.
Which two Education Cloud considerations should the consultant discuss with the Association?
Choose 2 answers.

• A. Leverage a third-party app to support event management.
• B. Use Grants Management to track alumni scholarships.
• C. Configure Relationships to track alumni connections.
• D. Install Insights Platform to understand alumni data.

Answer: A,C

Explanation:
Explanation
The consultant should discuss with the Association how they can configure Relationships to track alumni connections, and leverage a third-party app to support event management, as two Education Cloud considerations. Relationships is a feature that allows the Association to create and manage connections between Contacts in EDA. Relationships can be used to track various types of connections, such as family, friends, mentors, or board members. A third-party app is an application that provides additional features and solutions for Salesforce. There are many third-party apps on the AppExchange that offer event management capabilities, such as registration pages, ticketing, and agenda-building. The consultant can help the Association choose an app that meets their needs and budget. Using Grants Management to track alumni scholarships, or installing Insights Platform to understand alumni data, are not Education Cloud considerations that the consultant should discuss with the Association. References:
https://powerofus.force.com/s/article/EDA-Relationships
https://appexchange.salesforce.com/appxStore?type=App&keyword=event%20management

NEW QUESTION # 115
The system admin has asked for training so users can learn basic Salesforce functionality at their own pace and track lesson completion. The IT department budget for paid training is very low.
What should the consultant recommend?

• A. Trailhead
• B. Trailblazer Community
• C. Salesforce Einstein
• D. Power of Us Hub

Answer: A

NEW QUESTION # 116
A university's IT department and its consultant are integrating data from the Student Information System (SIS) to the Education Data Architecture (EDA). Advisors need to see a student's primary course of study.
Which object in EDA indicate a student's major?

• A. Relationship
• B. Program Enrollment
• C. Program Plan Requirement
• D. Education History

Answer: B

NEW QUESTION # 117
How should a consultant document risk for a customer in an Education
Cloud implementation?

• A. Share Salesforce resources with the customer.
• B. Maintain a project health dashboard.
• C. Configure an Early Alert to notify stakeholders.
• D. Recommend a Center of Excellence.

Answer: B

Explanation:
Explanation
The consultant should document risk for a customer in an Education Cloud implementation by maintaining a project health dashboard. A project health dashboard is a tool that provides a visual representation of the status and progress of a project, such as key milestones, deliverables, issues, or risks. A project health dashboard can help the consultant document risk for a customer in an Education Cloud implementation by identifying and tracking potential threats or challenges that may affect the project scope, timeline, budget, or quality, and providing mitigation strategies or contingency plans. Configuring an Early Alert, recommending a Center of Excellence, or sharing Salesforce resources with the customer are not ways to document risk for a customer in an Education Cloud implementation. References:
https://www.salesforce.org/wp-content/uploads/2019/03/Education_Cloud_COE_Guide.pdf
https://trailhead.salesforce.com/en/content/learn/modules/project-management-basics/project-management

NEW QUESTION # 118
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