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HP HP2-B116 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Workflow and Digital Transformation | - Document workflow optimization - Digitization and automation of document processes |
| Topic 2: Print and Document Management Solutions | - Print management and cost control solutions - Secure printing and document protection - Job accounting and usage tracking |
| Topic 3: HP Printing Ecosystem and Solutions Positioning | - HP printers, software, and services ecosystem - Competitive positioning and value selling |
| Topic 4: HP Document Solutions Sales Fundamentals | - Understanding customer printing and document workflows - Value positioning of HP Document Solutions |
HP Selling HP Document Solutions Sample Questions:
1. What is the main reason for managing sales activities as a process?
A) to enable a sales department to respond quickly to a customer's buying behavior
B) to enable a sales department to respond to the technological trends of the market
C) to enable a sales department to respond to a customer's legal and audit requirements
D) to enable a sales department to track the activities of all sales people
2. What can be included in an overall definition of a workflow solution?
A) the management of printer infrastructure and balanced deployment
B) the operational aspects of workplace processes and how each task is structured
C) the security of documents and the total cost of print management
D) device utilization and total cost of document production
3. What is the main reason a salesperson should consider selling HP document solutions?
A) higher revenue and sales margins, and the opportunity to change the customer's work methods to increase efficiency and reduce costs
B) increased sales of MFPs and the opportunity to sell HP scanners and digital senders
C) higher sales volume and overheads, and the opportunity to change the customer's workmethods to increase head count and reduce costs
D) increased sales of printers and the opportunity to sell moresupplies
Solutions:
| Question # 1 Answer: A | Question # 2 Answer: A | Question # 3 Answer: D |
