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ServiceNow CIS-TPRM Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Assessment Configuration and Management | 33% | - Inherent Risk Questionnaire (IRQ) configuration - Assessment lifecycle, scheduling, and generation - Questionnaire templates and scales setup - Assessment types: internal, external, due diligence - Scoring calculations and risk rating determination |
| Topic 2: TPRM Application Overview and Core Configuration | 24% | - Risk intelligence and integration configuration - Contacts and engagement setup - Third-party record management and hierarchy - Risk domains, criteria, and scoring rules - Application architecture and key components |
| Topic 3: Reporting, Integration, and Compliance | 6% | - Dashboards, reports, and analytics - Compliance frameworks and regulatory alignment - Integration with GRC and other ServiceNow applications |
| Topic 4: Third-Party Portal and Collaboration | 18% | - Communication and notification setup - Portal configuration, branding, and navigation - Access management and permissions - Request management: questionnaires, documents, evidence |
| Topic 5: Process Automation and Workflows | 19% | - Approval processes and escalation rules - Workflow design and customization - Task assignment and tracking - Issue and action item management |
ServiceNow Certified Implementation Specialist - Third-party Risk Management Sample Questions:
1. What feature is most important in a Third-party Assessment Portal?
Response:
A) Limiting access to third-party portals exclusively to senior management
B) Offering entertainment and leisure content for third-party users
C) The ability to display advertisements from third parties
D) Providing a platform for submitting and tracking risk assessments
2. What is a crucial aspect to consider when assigning tasks in third-party risk management to ensure effectiveness?
Response:
A) Ensuring tasks align with the individuals, expertise and responsibilities
B) Limiting task assignments to high-level management
C) Allowing third-party vendors to choose their tasks
D) Randomly assigning tasks to available personnel
3. What is the primary purpose of integrating Third-Party Risk Management with other applications in ServiceNow?
Response:
A) To duplicate data across applications for redundancy
B) To provide a centralized platform for risk management activities
C) To increase the workload of GRC administrators
D) To limit access to third-party information
4. What is the impact of real-time issue tracking in third-party risk management?
Response:
A) It is unnecessary for low-risk vendors
B) It allows for immediate action on emerging risks
C) It creates additional administrative burden
D) It slows down the resolution process
5. In the context of Third-party Portfolio Configuration, what is a best practice for maintaining an up-to-date risk profile?
Response:
A) Implementing real-time monitoring of third-party changes
B) Relying on historical data
C) Limiting assessments to high-risk vendors
D) Conducting annual reviews only
Solutions:
| Question # 1 Answer: C | Question # 2 Answer: A | Question # 3 Answer: D | Question # 4 Answer: A | Question # 5 Answer: D |
