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IBM C2070-580 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Case Management Fundamentals | - IBM Case Manager components overview - Case management concepts and architecture |
| Topic 2: Solution Design | - Business rules and roles design - Case design and lifecycle modeling |
| Topic 3: Solution Development | - Integration with IBM FileNet and related services - Solution templates and solution deployment |
| Topic 4: Administration and Deployment | - Security and access control - Environment configuration and management |
IBM Case Manager V5.0 Sample Questions:
1. When conducting a single server installation using the IBM Case Manager Platform Installation Tool, which one of the following databases is supported?
A) MySQL
B) Oracle
C) Microsoft SQLServerW Times New Roman ArialZ X
D) IBM DB2
2. Which insurance company's business scenario or challenge is a prime candidate for IBM Case Manager?
A) A customer requests an address change as well as a billing cycle change. The customer wants to transition from bi-annual billing to monthly billing
B) A customer requests written details of the policy and additional product descriptions
C) A customer requests a new home content policy to be added to existing policies. Content descriptions, estimations, deductible options are evaluated
D) A customer requests a last name change. This means a pre-determined list of systems containing account information need to be updated with the new last
3. Which statement is correct in regards to IBM FileNet Case Monitor?
A) Has dashboards to display data from completed cases
B) Has dashboards to display data from active cases
C) Only has dashboards to display data from workflows and not cases
D) Has dashboards to display data from both active and completed cases
4. Which two must be installed if you are using IBM FileNet Case Monitor? (Choose two)
A) Cognos Real-time Monitoring
B) WebSphere Business Monitor
C) WebSphere ILOG JRules
D) FileNet Case Analyzer
E) IBM Content Analyzer
5. Which Online Analytical Processing (OLAP) technology is supported by IBM FileNet Case Analyzer?
A) Cognos Power Play
B) IBM InfoSphere Information Server
C) Cognos TM1
D) Microsoft SQL Server Analysis Services
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: C | Question # 3 Answer: B | Question # 4 Answer: A,D | Question # 5 Answer: D |
