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Apple 9L0-412 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Network Configuration and Services | - Sharing services and connectivity - Wi-Fi and Ethernet troubleshooting - Network setup and configuration |
| Topic 2: Applications and Processes | - Activity Monitor and process management - Application installation and management - Troubleshooting application issues |
| Topic 3: User Accounts and Security | - File and system permissions - Password policies and authentication - User account types and management |
| Topic 4: File Systems and Storage | - Disk Utility and storage management - File system structure in OS X - File sharing and permissions |
| Topic 5: System Troubleshooting | - System logs and diagnostics - Startup and boot issues - Performance troubleshooting |
| Topic 6: Installation and Configuration | - OS X 10.8 installation methods and requirements - System setup and initial configuration - Software updates and system maintenance |
Apple OS X Support Essentials 10.8 Sample Questions:
1. How do you reset the printing system in OS X Mountain Lion?
A) Open Printer Setup Utility and choose Reset Printing System from the Printer Setup Utility menu.
B) Open the Print & Scan pane of System Preferences, and delete all of the printers in the Printers list.
C) Navigate to /Library/Printers/ in the Finder, select all items, and move them to the Trash.
D) Open the Print & Scan preferences, Control-click in the Printers list, and choose Reset printing system from the shortcut menu.
2. When a user chooses Shut Down from the Apple menu, what process quits all of the user's open applications and tells the kernel to power down the computer?
A) init
B) launchd
C) kernel_task
D) loginwindow
3.
4. In OS X Mountain Lion, where do most applications that are NOT sandboxed store their user-specific preferences?
A) In application-specific preferences files in ~/Library/Preferences/
B) In .DS_Store files, at the root level of ~/
C) In a preferences database file in ~/Library/
D) In a preferences database file in /Library/
5. In what order do these three OS X components load at startup?
A) 1. Kernel
2.Firmware
3.Booter
B) 1. Booter
2.Kernel
3.Firmware
C) 1. Firmware
2.Booter
3.Kernel
D) 1. Firmware
2.Kernel
3.Booter
Solutions:
| Question # 1 Answer: D | Question # 2 Answer: D | Question # 3 Answer: Only visible for members | Question # 4 Answer: A | Question # 5 Answer: C |
