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HRCI aPHR Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Recruitment and Selection | 22% | - Support recruitment activities
|
| Compensation and Benefits | 18% | - Support compensation administration
|
| Employee Relations | 22% | - Support employee engagement and retention
|
| HR Operations | 22% | - Comply with employment laws and regulations
|
| Learning and Development | 16% | - Support performance management processes
|
HRCI Associate Professional in Human Resources Sample Questions:
Abel has been having trouble selecting quality accounting people. Everyone claims to be able to use Excel spreadsheets, but few actually can once they get on the job. In the end, he has had to terminate people because of poor performance. He is thinking he will use a test he saw at the local office-supply warehouse.
As Abel's HR recruiting liaison, what advice would you give him about his plans for testing?
Response:
- A. It sounds like a good idea. Will he be able to show that the test actually predicts success on the jobs he wants to use it for? If not, he should find a different screening tool.
- B. It sounds like a good idea. It certainly could control the cost of turnover. We should try it.
- C. It doesn't sound like a good idea. It is going to create more paperwork for HR, and we can't stand any workload increase.
- D. It doesn't sound like a good idea. With everyone talking about the liability of written tests these days, we can't take that risk for any job.
Correct Answer: A 🗳️
Jerry just arrived at work and found a sink hole in the parking lot. He is early enough that other people have not yet begun arriving for work. Because the hole is about 10 feet across at the moment, what should Jerry be doing about the problem?
Response:
- A. If the sink hole poses an immediate danger of death or serious injury, Jerry should call 911 and report it. He should barricade the perimeter of the sink hole with tape or something else to prevent people from falling in.
- B. If Jerry is a nonmanagement employee, he should give his boss a call and leave a voice mail message, if necessary, about the sink hole.
- C. If Jerry is a management employee, he should take charge of the situation and begin the process of alerting others to the danger posed by the sink hole.
- D. Jerry should first test the edges of the sink hole to see whether it could grow in size. Then he should barricade the perimeter of the sink hole so no one will fall in.
Correct Answer: A 🗳️
The following are not examples of unethical behavior:
Response:
- A. Scanning a friend's time card when he will be late
- B. Pilferage from employer supply cabinet
- C. Playing Counter Strike: Global Offensive, a computer game, during coffee break
- D. Calling in sick and then playing a round of golf
Correct Answer: C 🗳️
Pat is talking with her colleagues about illegal discrimination at work. Someone mentions that the company is going to be sending out a request for updated race and sex information. Pat says that isn't legal.
The company isn't supposed to track any of that information.
Response:
- A. Only federal contractors are required to maintain the race and sex identification for employees.
- B. The EEOC has issued guidelines that agree with Pat's belief that it is illegal to maintain that information in company records.
- C. It is only the public-sector employees who are exempt from providing their race and sex identification to employers.
- D. Pat has not understood the FLSA requirements that employers keep race and sex data on employees.
Correct Answer: D 🗳️
Mary has never before had an employee who caused a physical fight with another employee. The policy in her organization calls for progressive discipline. Mary isn't sure if she should just give the employee a warning or terminate him immediately.
What would you recommend?
Response:
- A. It is hard for someone to start a fight by themselves. Both employees should be written up, skipping the oral warning step of progressive discipline.
- B. Violent behavior of any kind is justification for immediate dismissal. Even if there is no policy that says violence can result in immediate termination, that is how this situation should be handled.
- C. It depends on how other aggressive behavior has been treated in the past. Even though there have not been fights per se, the employee treatment should be guided by history.
- D. This is the reason people should learn self-defense. When someone is defending themselves, there should be no reason for employer-imposed discipline. The aggressive employee should be given a written warning, though.
Correct Answer: B 🗳️
