AC Computers is launching a new subscription bundle service and plans to primarily sell through direct sales and a website storefront for existing customers. Direct Sales needs the ability to configure complex deals and manage subscription. Existing customersneed the ability to initialize a request for additional products and services from the storefront and seamlessly send the request directly to Sales to finalize the quote.
Which three recommendations should a Solution Architect make to meet these business requirements?
Choose 3 answers

• A. Salesforce Billing
• B. Salesforce CPQ
• C. CPQ B2B Commerce Connector
• D. B2B Commerce
• E. Salesforce Order Management

Universal Containers (UC) sells automotive spare parts through a large network of partner retail outlets. UC's business model relies on partners (retail outlets) reaching out toUC to get access to its product catalog, selecting the product(s) they require, and then making bulk purchases. The partners occasionally reach out to UC sales representatives for advice or clarifications regarding particular SKUs on an opportunity on which they are co-sellers.
UC wants to offer discounts to partners who make large purchases. Further, UC wants to provide its partners with reports detailing their sales, including reports that summarize sales by partner, to help UC classify its partners accordingly.
Which solution should a Solution Architect recommend to meet UC's requirements?

• A. Sales Cloud, Partner Relationship Management, and Einstein
• B. Sales Cloud, Service Cloud, and Partner Relationship Management
• C. Sales Cloud, B2B Commerce, and Partner Relationship Management
• D. Sales Cloud, B2B Commerce, and Customer Community

During a go-live planning session, the business sponsor expressed some concerns related to achieving high adoption of the solution.
Which two recommendations should a Solution Architect provide that can achieve higher adoption rates for a Salesforce multi-cloud implementation?
Choose 2 answers

• A. Suggest that the executive team tie performance metrics to Salesforce usage.
• B. Create recurring office hours for end usersto call in to speak directly with the Solution Architect.
• C. Create a feedback loop to give end users the ability to share ideas on how to improve the solution and report bugs.
• D. Suggest continuous training methods such as Trailhead, in-app guidance, or embedded videos so end users feel supported using the solution.

Big Server Company sells complex server solutions to customers through a reseller channel. Resellers will purchase complex servers aswell as have warehouses to store quick need products for their customers, such as additional hard drives and cables. Big Server Company currently uses Salesforce CPQ for its Sales team. Big Server Company would like to be able to give resellers easy access to purchase warehouse type products through B2B Commerce; however, the company would also like to allow resellers to request additional discounts for large volume orders from the Sales team.
Which recommendation should a Solution Architect make tointegrate B2B Commerce and Salesforce CPQ to accomplish this request?

• A. Implement the Salesforce CPQ & Billing and CPQ B2B Commerce Connector and use the Cart to Quote flow to sync the cart to Salesforce CPQ, and have a reseller price rule adjust pricing for the reseller based on volume.
• B. Create a request special pricing button in B2B Commerce that will create an opportunity for the salesrepresentative and allow the sales representative to follow up.
• C. Utilize an integration software, like MuleSoft, to sync carts and pricing between B2B Commerce and Salesforce CPQ.
• D. Implement the Salesforce CPQ & Billing and CPQ B2B Commerce Connector and use the Cart to Quote flow to create a quote from the Resellers Cart, allowing a sales representative to configurediscounts and sync back to cart.

The business model of Universal Containers (UC) puts a strong emphasis on indirect sales and service processes. UC's customers are primarily distributors, resellers, and service providers who either sell or service products independently,or collaborate with UC on joint opportunities and cases. In the past, collaboration was primarily driven through email but UC wants to bring both service and sales collaboration onto one consolidated platform.
Which solution should a Solution Architect recommend to create better collaboration and visibility for UC employees, resellers, and service partners?

• A. Grant access to resellers and partners by providing Sales Cloud licenses and Service Cloud licenses.
• B. Grant access to resellers and partners byproviding Partner Community licenses.
• C. Grant access to resellers and partners by providing Customer Community licenses.
• D. Grant access to resellers and partners by providing Customer Community Plus licenses.